We’d love to hear from you!

Product Feedback

As a new company, feedback is an invaluable tool that we rely on as we focus on our current offerings and think about our next collections. It is our goal to ensure that every woman wearing a Ruby Ribbon original is both looking AND feeling her best.

We'd love to hear what your experience has been with our product and are especially keen for feedback on our: designs, fabric, construction techniques, color choices, garment care and any ideas for other items you'd love to see in future shapewear collections.

We hope that you love wearing each of your Ruby Ribbon garments as much as we've loved designing them for you, so please do let us know what you think!

Trunk Show, website, and general feedback

Please reach out to us with any questions, concerns, helpful comments or frustrations! We're here to ensure that your experience with Ruby Ribbon is head and shoulders above the rest, so please let us know what's on your mind.

We Are Committed To Listening & Learning From You
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For inquiries concerning a recent order that you placed either at a Trunk Show or online please contact your Stylist directly.

Do you have a return? Read more about returns.

Can't reach your Stylist? Please contact our Support Team and we would be happy to assist you!

Contact us by email at support@rubyribbon.com
Contact us by phone at (650) 525-4141
Contact us by mail at 856 Mitten Road, Suite 104, Burlingame, CA 94010
We are available Monday-Friday 8am-6pm PT and Saturdays 8am-12pm PT

Don't worry, If you contact us outside of business hours, we'll be sure to respond within 24 business hours.

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